Customer Support (Security) Officers

Providing smart, vetted and qualified security is just half the story!

Security guarding in Shopping centres isn’t just about a deterrent and protection, it’s also about being the front line in customer service for our customers, a face the public can ask for help. Ensure that shopping centre customers have a safe and pleasurable experience.
As an SIA Approved Contractor our staff are highly skilled and qualified customer support officers, the staff we employ are stringently vetted and trained.

Fallow Management officers are specifically trained in customer facing and interaction skills, providing local information and concierge service.

Working in partnership with our customers to deliver:

Concierge service
Daily monitoring and checks
Control room monitoring
Key holding
Remote monitoring
First Aid
Contractor deliveries
Car park

Our officer’s aims are to provide the highest standard of security whilst continuing to offer  added value through true customer care.